Help facilities

Help Facilities: The means available to the student, which offer the student support in the learning process. These include: * Human help resources: Usually, students can consult with their teacher and peers.

• Online resources: Online help resources can usually be categorized according to the following table:

	Contextual	De contextual
On demand	For example, while working with the Cognitive Tutor, students can ask for contextual hints, which are relevant to the specific step the student attempts to solve	For example, the Glossary offers students a de-contextualized help resource, similar to an online-dictionary. Students can find relevant information by searching it.
Automatic